WELCOME TO WV.

A 20% non-refundable deposit is required to secure your appointment. Deposit amounts vary by service and are communicated at the time of booking.

This deposit reserves your artist's time exclusively for you — time that cannot be offered to another client once booked. Your deposit is applied toward your total service cost on the day of your appointment.

We accept cash, debit/credit card or payment plans via Cherry or Afterpay (payment plans must be pre-approved prior to booking). There is a 6%-13% fee if a payment plan is used.

We understand that life happens. Rescheduling is available as a one-time courtesy per booking under the following terms:

• 48+ hours before your appointment: Reschedule at no additional charge. Your deposit transfers to your new date.

• Less than 48 hours before: A rescheduling fee of 25% of your total service cost is required to move your appointment. Your deposit transfers to your new date.

• Rescheduled appointments must be completed within 30 days of the original date. After 30 days, your deposit is forfeited and a new deposit is required to book.

• Only one reschedule is permitted per booking. If you need to reschedule a second time, your deposit is forfeited and you must rebook with a new deposit.

• One reschedule is allowed when using a payment plan as long as we are notified within 48 hours, otherwise a 15% booking fee will be applied to move the appointment. If the appointment is rescheduled more than once, a 15% booking fee will apply.

A cancellation is any appointment that is not rescheduled — including situations where a client decides they no longer wish to receive the service.

• All cancellations result in full forfeiture of your deposit, regardless of when the cancellation is made.

• Cancellations made less than 48 hours before your appointment will also incur a fee of 50% of the remaining service balance (the total cost minus your deposit). This fee reflects the lost revenue from a time slot that can no longer be filled.

We encourage clients to book only when fully committed and ready to receive their service. If you are still considering whether permanent makeup is right for you, we recommend starting with a free virtual consultation before booking.

A no-show is any client who does not arrive for their scheduled appointment without prior communication.

• No-shows result in forfeiture of your deposit and a charge of 100% of the remaining service balance.

• Future bookings will require full prepayment.

Late Arrivals

Our artists prepare specifically for each appointment, and session times are carefully scheduled to deliver the best possible results.

• Arrivals more than 15 minutes late may be treated as a no-show at your artist's discretion. If remaining time is insufficient to safely complete your service, the appointment will be cancelled and no-show terms will apply.

• If you know you are running late, please call 833-361-2807 as soon as possible. We will do our best to accommodate you, but we cannot guarantee your full session.

Your artist may determine that your service cannot be safely performed if you arrive with conditions that compromise the procedure or your results. This includes, but is not limited to:

• Sunburned or irritated skin

• Blood thinners or alcohol use

• Retinol in the treatment area

• Undisclosed previous PMU

• Active skin infections

• Caffeine day-of

If your artist cannot proceed for any of these reasons, the appointment will be treated as a same-day cancellation and the corresponding cancellation terms will apply.

Please review your pre-care instructions carefully before your appointment.

If Wild Violet must cancel or reschedule your appointment due to artist illness, emergency, or circumstances beyond our control (including severe weather, power outages, or other disruptions), you will be offered:

• A full reschedule at no penalty, or

• A complete refund of your deposit.

We will notify you as early as possible and work with you to find a convenient alternative.

We recognize that genuine emergencies occur. If an emergency prevents you from making your appointment, please contact us as soon as you are able.

Emergency situations are handled on a case-by-case basis at the discretion of studio management. Documentation may be requested.

Areas we do not tattoo: Feet, Palms, Insides of fingers, Ribs, Stomach, Front of the neck. Why? some areas fade more than others, like palms and feet and other aren’t my specialty. We choose placements that will age well and fit our style!

Touch-ups: a free touchup is available 6-12 weeks after your initial appointment, but does not apply to all areas tattooed. Paid touchup areas: Fingers, Hands, Wrists, Ankles

For any tattoos larger than 5 inches (stamp sleeve, florals, back/spine etc.) touchups are paid will be priced separately. If you miss or cancel your free touchup without at least a 72 hour notice, the free option expires and will cost $50-$100 depending on size.

Ink colors: Black + Grey + Red are the only ink colors available currently