WV POLICIES

• All appointments require a retainer fee to secure the appointment spot. The retainer fee will go towards your total cost. The retainer is NON-REFUNDABLE under any circumstance. Cancellation for any reason will result in forfeiting your retainer.

• No Shows or Cancellations under 24 hours will result in a 50% credit card charge of the service total not including the retainer. 6-11 Week Bundle Perfection Sessions cannot be rescheduled. if rescheduling is needed, a full Perfection Session charge will apply. We understand emergencies and unplanned events happen, and will certainly work with you to reschedule under those circumstances if possible.

• Late policy: please let us know if you are running late. You have a 15 minute grace period before your appointment is cancelled and considered a no-show. If we are still able to take you in after the 15 grace period, a late fee of 15% of the appointment total will be charged.

• Please call/text 833-361-2807 if you are running late or need to cancel/reschedule your appointment. Cancellations/reschedule requests will not be taken through social media or ay other form or communication.

• During the months of September - April, all retainer fees are completely non-refundable & non-transferable for permanent cosmetic appointments. Rescheduling will require a new retainer for the new date. 72 hours notice is required for rescheduling.

• 72 hours notice is required for rescheduling. Any rescheduled appointments will be for the current rate.

• You will receive an email confirmation upon booking and a email reminder sent out 72 hours in advance. Make sure to read everything on the emails to achieve the best outcome for your service.

• No children under 12 are allowed in the studio for tattoo or permanent cosmetic appointments without pre-approval.

• All services that were provided are not refundable under any circumstances. If there are any issues, we will try our best to correct them. Everyone's skin takes in permanent make up + tattoo differently, therefore, we cannot guarantee a 100% successful result. Results may vary due to the individuals skin type, blood type, lifestyle, existing hair, bone structure, use of medications, and aftercare.

• If you have previously tattooed eyebrows you must email a photo to info@wildvioletcha.com before booking your appointment to get approved. NOTE: this does NOT apply to returning clients. If I have seen you for brows before at any point, you are considered a returning client.

• We accept cash, debit/credit card or payment plans via Cherry or Afterpay (payment plans must be pre-approved prior to booking). There is a 6%-13% fee if a payment plan is used. One reschedule is allowed when using a payment plan as long as we are notified within 48 hours, otherwise a 15% booking fee will be applied to move the appointment. If the appointment is rescheduled more than once, a 15% booking fee will apply.

• Photos and videos will be taken before, during, and after the procedure for marketing and educational purposes.

• We reserve the right to refuse service at any time for any reason. Prices are subject to change at any time without notice.

TATTOO POLICIES:

• Areas we do not tattoo: Feet, Palms, Insides of fingers, Ribs, Stomach, Front of the neck. Why? some areas fade more than others, like palms and feet and other aren’t my specialty. We choose placements that will age well and fit our style!

• Touch-ups: a free touchup is available 6-12 weeks after your initial appointment, but does not apply to all areas tattooed. Paid touchup areas: Fingers, Hands, Wrists, Ankles

• For any tattoos larger than 5 inches (stamp sleeve, florals, back/spine etc.) touchups are paid will be priced separately. If you miss or cancel your free touchup without at least a 72 hour notice, the free option expires and will cost $50-$100 depending on size.

• Ink colors: Black + Grey + Red are the only ink colors available currently